Privacy
Policy

This Privacy Policy describes how Transcendent Paintless Dent Removal, Inc., a Florida corporation doing business as StormDataPro ("StormDataPro," "we," "us," or "our"), collects, uses, and shares information about you when you use our hail repair and PDR shop management platform, including our website at stormdatapro.com and our web application (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy applies only to the StormDataPro Service. If you navigate to third-party websites through links in our Service, please review those sites' own privacy policies.

This Privacy Policy is incorporated into and subject to our Terms of Service. These practices may be changed, and changes will be posted here and will only apply on a going-forward basis. You are encouraged to review this policy whenever you visit the Service.

01 Information We Collect

Information You Provide Directly

• Account information: Name, email address, phone number, company/shop name, and billing address when you register
• Shop information: Shop name, address, phone number, logo, and operational details you enter into the platform
• Team member information: Names, email addresses, phone numbers, and role assignments of staff you invite
• Customer and vehicle data: Client names, contact information, vehicle details (year, make, model, VIN, license plate), insurance information, claim numbers, and adjuster details entered by you or your team
• Estimates and financial data: Estimate line items, pricing, supplement data, invoice amounts, and payment records
• Photos and documents: Damage photos, repair photos, insurance documents, signed authorization forms, and any other files you upload to the platform
• Digital signatures: Electronic signatures captured through the intake and authorization features
• Communications: Messages you send to our support team

Information Collected Automatically

• Usage data: Pages visited, features used, actions taken within the app, session duration, and interaction logs
• Device information: Browser type, operating system, screen resolution, and device type
• IP address and location: General geographic location derived from your IP address
• Cookies and similar technologies: As described in Section 5 below

Information from Third Parties

• Payment processors: We receive transaction confirmation and billing status from our payment processor. We never receive or store full credit card numbers
• Google OAuth: If you connect your Gmail account, we receive the permissions described in Section 3 below

02 How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the StormDataPro Service
• Process your registration and manage your account
• Process payments and manage billing and subscriptions
• Enable team collaboration features within your shop account
• Generate estimates, invoices, and other documents on your behalf
• Send transactional emails — account setup, billing confirmations, password resets, team invitations
• Provide customer support and respond to your requests
• Monitor and improve the security and performance of the Service
• Analyze usage patterns to improve features and user experience
• Comply with legal obligations
• Generate anonymized, aggregated analytics that do not identify you personally

03 Google OAuth & Gmail Integration

StormDataPro offers an optional Gmail integration that allows you to send estimates, supplements, and invoices directly from your Gmail inbox. This integration uses Google's OAuth 2.0 authorization framework.

What We Access

When you connect your Gmail account, you grant StormDataPro permission to:

• Read your Gmail email address and basic profile information to identify your account
• Send emails on your behalf through your Gmail account (specifically, estimates, supplements, invoices, and related documents you initiate from within StormDataPro)

What We Do NOT Do

• We do not read, scan, index, or store the contents of your Gmail inbox
• We do not access emails you did not send through StormDataPro
• We do not use your Gmail data for advertising or to build advertising profiles
• We do not share your Gmail data with any third parties except as necessary to send the email you initiated (e.g., the email delivery infrastructure)
• We do not use your Gmail data for any purpose other than sending the emails you explicitly initiate within the Service

How We Store Gmail Tokens

We store your OAuth access token and refresh token securely in our database, encrypted at rest. These tokens are used solely to authenticate outgoing emails you initiate. You can revoke access at any time by disconnecting Gmail in Settings → My Account → Email Integration, or by visiting your Google Account permissions page.

04 How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:

Service Providers

We work with industry-standard third-party vendors to operate the Service, including payment processing, cloud infrastructure, database hosting, and transactional email delivery. These vendors are bound by data processing agreements and are only permitted to use your data to perform services on our behalf.

Within Your Shop Account

Information you enter into StormDataPro is visible to other Authorized Users within your shop account, according to their assigned role and permissions. Shop owners and admins control which team members have access to which data.

Legal Requirements

We may disclose your information to governmental agencies, law enforcement, or other parties when:

• Required or permitted by law or legal process
• Necessary to protect against or prevent actual or potential fraud or unauthorized transactions
• Necessary to investigate fraud that has already occurred
• Required to protect the rights, property, or safety of StormDataPro, our users, or the public

Information shared for fraud prevention or legal compliance is not provided to third parties for marketing purposes.

Business Transfers

If StormDataPro or Transcendent Paintless Dent Removal, Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Service prior to your information being transferred and becoming subject to a different privacy policy.

SMS and Mobile Data

No mobile information (including phone numbers and SMS consent data) will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

05 Cookies & Tracking Technologies

StormDataPro uses cookies and similar tracking technologies to operate the Service, recognize returning users, and understand how the Service is used. Below is a description of the cookies we use.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Note that disabling necessary cookies may prevent you from logging in or using core features of the Service.

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

06 Data Storage & Security

Your data is stored in an enterprise-grade database infrastructure with row-level security controls — each shop's data is completely isolated from every other shop on the platform. Even team members who work across multiple shops only see data for the shop they are currently authorized to access.

Files, photos, documents, and signatures are stored in private cloud storage. Access to stored files requires time-limited, signed URLs that expire automatically — files cannot be accessed by guessing a URL.

All data is encrypted in transit using TLS (Transport Layer Security) and encrypted at rest. Access to production systems is limited to authorized personnel who have agreed to confidentiality obligations.

All emails and communications from this Service allow you to opt out of further non-essential mailings. To opt out, use the unsubscribe link in any marketing email or contact us at privacy@stormdatapro.com.

07 Data Retention

We retain your personal information and shop data for as long as your account is active. When you cancel your subscription:

• Your data remains accessible in the Service for 90 days following the cancellation date
• After 90 days, your data may be permanently deleted from our systems
• You may request a data export at any time while your account is active by contacting support@stormdatapro.com
• Some information may be retained longer where required by law (e.g., billing records for tax purposes)

Anonymized, aggregated data derived from your usage (which cannot identify you or your shop) may be retained indefinitely for analytics and service improvement purposes.

08 SMS & Mobile Communications

StormDataPro may send transactional SMS messages related to your account, such as security alerts or service notifications, to the phone number you provide. By providing your phone number, you consent to receive these messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.

To opt out of SMS messages, reply STOP to any message we send, or contact us at support@stormdatapro.com. Message and data rates may apply.

For automated calls and texts, please review the TCPA/FTSA consent provisions in our Terms of Service.

09 Your Privacy Rights

Regardless of where you are located, you have the following rights with respect to your personal information:

To exercise any of these rights, contact us at privacy@stormdatapro.com. We will respond within 30 days. We may need to verify your identity before processing your request.

10 California Residents — CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you additional rights regarding your personal information.

Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (name, email address, phone number, IP address)
• Commercial information (subscription and billing records)
• Internet or electronic network activity (usage data, log data)
• Professional or employment-related information (shop name, role, team membership)
• Customer records (information you enter about your own customers)

Your CCPA Rights

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you, the sources, the business purposes, and the third parties with whom we share it
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Opt Out of Sale: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, contact us at privacy@stormdatapro.com with the subject line "CCPA Request." We will respond within 45 days as required by law.

11 Florida Residents — FIPA

If you are a Florida resident, the Florida Information Protection Act (FIPA) provides you with certain rights and protections regarding your personal information.

StormDataPro takes reasonable measures to protect and secure personal information as required by FIPA. In the event of a breach of security affecting your personal information, we will provide notice as required by Fla. Stat. § 501.171 within 30 days of determination that a breach has occurred.

To exercise your rights under FIPA or to submit an inquiry, contact us at privacy@stormdatapro.com.

12 Children's Privacy

The StormDataPro Service is intended for use by business professionals and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

If you believe we may have inadvertently collected information from a child under 13, please contact us at privacy@stormdatapro.com.

13 Third-Party Links

The Service may contain links to third-party websites, services, or resources. This Privacy Policy applies only to the StormDataPro Service. We are not responsible for the privacy practices of any third-party sites you access through links in our Service. We encourage you to review the privacy policies of any third-party sites you visit.

14 Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by email (sent to the email address associated with your account) and/or by posting a prominent notice on the Service prior to the change becoming effective.

Changes will apply only on a going-forward basis — not retroactively. Your continued use of the Service after the effective date of any change constitutes your acceptance of the updated policy. You are encouraged to review this policy periodically.

15 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@stormdatapro.com
• Support: support@stormdatapro.com
• Company: Transcendent Paintless Dent Removal, Inc. d/b/a StormDataPro
• State of incorporation: Florida